Shashank Garg
Engineering manager. I build AI systems that work in production.
I lead engineers who ship ML and AI products where mistakes cost real money. I like zero-to-one work, clean architecture, and teams that move fast and tell the truth.
Right now I am a hands-on Engineering Manager on Gallup's AI Center of Excellence. We work on AI governance, an internal AI platform, agentic access to company data, and Gallup AI.
Work
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Gallup, AI Center of Excellence 2026 to now
Governance, platform, and products for AI at a research company with a very high trust bar. -
TravelBank, Sr. Engineering Manager, ML/AI 2016 to 2026
Grew from engineer to tech lead to Sr. EM. Led ML and AI for ranking, fraud, compliance, and GenAI with guardrails. Rebuilt the analytics pipeline for 5,000+ enterprise clients, cut query latency 80%, and helped drive $10M ARR. The product handles $2B+ in gross payment volume and is rated #1 in its category by US News. -
JourneyGen AI, Founding Engineer
Built an SMS-based AI travel booking agent from zero. -
Etip, Staff Engineer
Launched a debit card product from zero.
What I care about
- Shipping AI with guardrails. Evals, observability, and clear limits before launch, not after.
- Building teams. I built a hiring system from scratch: rubrics, question sets, and interviewer training. I have screened 100+ candidates.
- Simple systems. Fewer moving parts. Fast feedback. Honest metrics.
Writing
- The judge that said 94% Nov 2026